Review Guidelines

When submitting a review to Stash Tea, we encourage you to include information that would provide any insight to others who are considering purchasing the item:

  • Focus on the product and your own experience using it.
  • Provide specific details about your likes or dislikes, or the pros and cons of the product.

Reviews are typically posted immediately upon submission, although it can sometimes take up to 24 hours. We reserve the right to withhold reviews that violate our terms of use or other guidelines, or that contain the following types of content:

  • Obscenities, discriminatory language, or other language not suitable for a public forum.
  • Advertisements, SPAM content, or references to other products, offers, or websites.
  • Information that’s subject to change, such as price and promotional details.
  • Email addresses, phone numbers, physical addresses, links to websites, or other forms of contact information.
  • Critical, spiteful, or derogatory comments directed at other reviews or their authors.
  • Discussion of Customer Service issues as opposed to product reviews.
  • Vague reviews or overall site reviews, whether positive or negative, that do not reference the actual product.

For Customer Service feedback and issues including product selection, pricing, ordering, and delivery, please contact us directly so that we may immediately address your concerns.