International Help
Need help with an international order? Our priority is your order! Please contact one of our consumer care specialists at 503-684-9725 Monday through Friday, 8:00 am to 4:00 pm PST, email us at
mailorder@stashtea.com or fax us at 503-684-4424. We will calculate the shipping cost based on the weight of your order and destination (address). Shipping costs vary greatly depending on the ship-to country. Large international orders can be very costly to ship and can incur customs charges upon delivery.
Check with your local post office for customs charges information.We ship international orders by way of Express Mail. Please allow a minimum of 10 business days for your package to arrive.
For Shipment to Australia:
Black, green, oolong, and white teas containing no other plant material are permitted by Quarantine, subject to inspection on arrival. Teas containing other plant material (such as herbal teas), may require treatment at a cost to consignee, before the shipment can be released by Quarantine.Visit the
Import Conditions Database for further information about Australian import conditions.
Canadian Orders:
Orders shipping to Canada will include an additional $7.00 processing fee. We can not expedite shipping, Next Day and 2 Day service can not be honored.